Herald Christian Health Center

Herald Christian Health Center

Herald Christian Health Center has been deeply rooted in the Chinese immigrant communities in San Gabriel Valley for 15 years. In fact, most of our employees are first generation immigrants themselves, including the Chief Quality Officer who is working on this grant application. Our lived experience of the struggles, challenges

Herald Christian Health Center

Herald Christian Health Center has been deeply rooted in the Chinese immigrant communities in San Gabriel Valley for 15 years. In fact, most of our employees are first generation immigrants themselves, including the Chief Quality Officer who is working on this grant application. Our lived experience of the struggles, challenges and barriers we faced when we first arrived at the country enable us to connect with the people we serve every day. We live, work and socialize in the Asian immigrant communities and we know what our communities need and how we can help. Carolin Eng, our CEO, is also an immigrant herself who came to the country more than 40 years ago. Almost all her career was dedicated to serving the Chinese immigrant population and she was recognized by U.S. Congresswoman Judy Chu as Congressional Women of the Year in 2016. This is a recognition for her dedication and contribution to serving the Asian immigrants and her role in making sure their voice was heard by the local officials. For the past years, we are grateful that our work is generously funded by many collaborative partners such as local health departments (California Department of Public Health, Los Angeles County of Public Health), foundations and managed care plans to support our work in our communities. We have established a good reputation and promising record that all funds and resources entrusted to us are spent in an effective, efficient and responsible manner. We have also built many collaborative relationships with local cities such as San Gabriel, Temple City, Rosemead, school districts such as El Monte Union High, Temple City Unified School District, Garvey School District, Mountain View School District, and other non-profit organizations such as Spiritt Family Service Center, Alma Family Center, Herald Community Center. With the strong coalition of different sectors of the community, Herald Christian Health Center strives to build a healthy community not just for Asian Americans, but for people of all races and ethnicities. We are grateful that Herald Christian Health Center was selected Non-profit of the Year 2021 by Assemblymember Ed Chau, 49th District of California.

About the Organization:

Herald Christian Health Center has been deeply rooted in the Chinese immigrant communities in San Gabriel Valley for 15 years. In fact, most of our employees are first generation immigrants themselves, including the Chief Quality Officer who is working on this grant application. Our lived experience of the struggles, challenges and barriers we faced when we first arrived at the country enable us to connect with the people we serve every day. We live, work and socialize in the Asian immigrant communities and we know what our communities need and how we can help. Carolin Eng, our CEO, is also an immigrant herself who came to the country more than 40 years ago. Almost all her career was dedicated to serving the Chinese immigrant population and she was recognized by U.S. Congresswoman Judy Chu as Congressional Women of the Year in 2016. This is a recognition for her dedication and contribution to serving the Asian immigrants and her role in making sure their voice was heard by the local officials. For the past years, we are grateful that our work is generously funded by many collaborative partners such as local health departments (California Department of Public Health, Los Angeles County of Public Health), foundations and managed care plans to support our work in our communities. We have established a good reputation and promising record that all funds and resources entrusted to us are spent in an effective, efficient and responsible manner. We have also built many collaborative relationships with local cities such as San Gabriel, Temple City, Rosemead, school districts such as El Monte Union High, Temple City Unified School District, Garvey School District, Mountain View School District, and other non-profit organizations such as Spiritt Family Service Center, Alma Family Center, Herald Community Center. With the strong coalition of different sectors of the community, Herald Christian Health Center strives to build a healthy community not just for Asian Americans, but for people of all races and ethnicities. We are grateful that Herald Christian Health Center was selected Non-profit of the Year 2021 by Assemblymember Ed Chau, 49th District of California.

organizational budget

15 MILLION+

existence for

11-15 YEARS

The Issue:

Low income and underserved Asian immigrants face barriers in accessing health care services that they can understand with their own language. Due to the low reimbursement rates, there may not have enough private doctors and dentists participating in the Medicaid program to provide care for Medicaid patients. The issue escalated during the pandemic. Our communities of Chinese immigrants found it extremely challenging to access COVID vaccines through registering on a web portal which only had English and Spanish language capacities. Information, education and relief resources in Chinese from the local government were far from abundant. And when the pandemic first started at the beginning of 2021, the whole country was so unprepared for the disaster. With its deep root in the local Asian immigrant community, Herald Christian Health Center already predicted a huge need for emergency relief resources such as unemployment application assistance and advocacy when the State of California mandated a Stay at Home Order.

The Solution:

To respond to the issue, Herald Christian Health Center established a Chinese call center through which the immigrants could call in to request a COVID-19 vaccination appointment and our bilingual staff would do the online registration process at the government vaccine registration portal for them. We also created, circulated and disseminated bilingual education and resources materials on our website, facebook and instagram, and also distributed flyers in the community. Within two weeks of Stay at Home Order that a major population of the Asian immigrants lost their income as they were unable to go to work, a team of four staff and two volunteers were mobilized to form an EDD teams to provide one-on-one in person unemployment application and trouble shooting services. Almost 100% of the clients who sought assistance were Chinese immigrants. Hundreds of hours-long calls were made to the EDD for these unemployed with no English proficiency. A check from EDD enabled the clients to secure food, rent and utilities. We even collaborated with the office of Assemblymember Ed Chau of the 49th District of California to advocate for its constituent for unemployment benefits. Clients were mostly restaurant workers, constructions workers, massage therapists, handymen, and cash laborer and were always the primary bread winner of their families. In this summer, there is a surge of COVID cases again. We are still operating a walk-in COVID- vaccination site where the community can access the vaccine in a barrier-free environment. We are still providing onsite health insurance and food stamp application and advocacy services for free.

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